Terms of service

By using the services provided, you are agreeing to our rules and terms as outlined below. It is of great importance that all visitors, customers, and potential customers read these policies carefully before registration or placing an order.

It is the responsibility of the user of the services provided to read and understand the policies and terms to which they are subject. Policies may change and be updated, and it is likewise the responsibility of the user to remain familiar with them.

Any contract entered into as a result of a purchase on this site, or any dispute arising from a purchase on this site, will be subject to the jurisdiction and laws of Japan.

Privacy

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our website to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

In general, you can browse our website and shopping guide without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use, and disclosure of your personally identifiable information as set forth in this privacy policy.

As a policy, we do not sell, trade, or rent your personally identifiable information to third parties.

Communications

If you provide personally identifiable information, this information may be used to communicate with you regarding services, promotions, surveys, contests, sweepstakes, or service updates. Your personally identifiable information may also be used to improve and customize the website’s content, layout, and services.

These uses improve and customize our interactions with you to better meet your needs.

Electronic Communications

When you visit the site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your Conduct

Any conduct by you that, in our sole discretion, restricts or inhibits any other user from using or enjoying the site will not be permitted. You agree to use the site only for lawful purposes. You are prohibited from posting on or transmitting through the site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

Return and Exchange Policy

All returns for exchange or otherwise are only possible on prior agreement and are subject to the consent of the original supplier. We accept returns within 30 days for the exchange of faulty items as long as you have the original receipt and warranty (if applicable) received at the time of purchase. We do not accept the return of change-of-mind purchases and we do not issue refunds other than store credit.

Exchanges are possible when we are contacted on the same day orders are delivered, and we must have the returned items back within the next 7 days.

All exchanges are subject to availability of the replacement item.

All returned items must be unused with all original tags attached and in any original packaging supplied.

We do not cover shipping costs for returns or exchanges unless otherwise agreed upon.

We must receive the returned merchandise and recover re-shipping costs plus any further charges that may be incurred before shipping replacement goods.